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Tuesday, April 29, 2014

Certify best customer service in the industry



Many business owners find themselves extremely satisfied with the support offered by the team at Certify. Some even find themselves comparing our products favorably to competitors noting that the customer service programs housed at our headquarters offer priceless service.

"I am very impressed with Certify's customer support," noted an accountant at an architect technology company which has recently implemented Certify's expense report software. "We used Concur before and I was often frustrated with their support and the program in general. I'm glad we switched to Certify - it's much better than Concur." At Certify, we aim to please, offering businesses of every size both software and a dedicated support system. Dan Novotney, the financial controller at Dur-a-flex, testified to the fact that Certify's customer service specialists were available to help his business troubleshoot through any problems related to expense management no matter how time-sensitive the complication was.

"The team at Certify works very hard to meet all of my company's needs, no matter how large or small they may be," he said. "They have fantastic customer service and it truly is appreciated! In today's business world I feel that customer service is the number one reason that people choose to work with one company over another. I would definitely recommend Certify to any company that has a need to track expenses."

Switching to Certify's service couldn't be easier.The customer service offered by Certify is aimed at helping you troubleshoot through any potential concerns. The team can also help your business by transferring your expense reporting techniques to our software with an absolute minimum of interruption to your daily tasks. Yoav Millet, the chief financial officer at On-Net Surveillance Systems, noted that her team was able to adopt Certify's programs in an extremely efficient manner.

"The exceptional level of service we got from Certify allowed our team to quickly adopt the new solution at all levels of the company," Millet said. Based on our experience we will be happy to recommend Certify to other potential users. It is a pleasure working with Certify."

Once Certify's programs are installed across your firm, the time your employees will dedicate to expense management will shrink dramatically. Should you ever have any problems or concerns, our representatives will be ready and waiting to help you navigate through them.

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