Every business has information on
their clients, but it is often scattered among disconnected databases, personal
emails, and spreadsheets. What's missing is a system that allows companies to
consolidate this information, evaluate it and consistently act upon it. The
problem is not one of lacking potential clients but rather the lack of an
efficient sales tracking system to nurture them.
That is why more businesses are
turning to sales lead tracking a vital part of Customer Relationship
Management. The role of lead tracking is to consolidate, maintain, access and
manage sales leads. By evaluating sales leads and the needs of potential
clients, you can determine which deserve more sales resources. You can identify
those leads that are occupying your resources without adequate return. The idea
is to allocate fewer resources on prospects that are further out in the sales
cycle.
In today's business environment
tracking sales leads helps convert more leads into sales. However, sales people
like to be where the action is: making sales rather than tracking leads. Once a
sales lead tracking system is introduced to the sales organization it becomes a
critical component to increasing sales. The lead management system is where the
action is.
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